Frequently Asked Questions

For most homes and small shops in Kashmir, a 2MP (1080p) system with 2 to 4 cameras is ideal. Bullet cameras suit outdoor gates and entrances, while dome cameras work well indoors. Our team can recommend the exact setup for your space, just message us on WhatsApp.

Yes. Most of our systems support mobile viewing through apps like Hik-Connect, so you can watch live and recorded footage from anywhere in the world on your phone.

It depends on how many cameras you have and how many days of footage you want to keep. As a rough guide, 500GB to 1TB suits a 2 to 4 camera home setup for around 15 to 30 days. We will recommend the right hard drive for your needs.

Yes, Cash on Delivery is available at checkout. You can also pay online via UPI, net banking, debit or credit card, and No-Cost EMI is available on eligible orders.

Once your order is confirmed, tracking details are sent to you by email and SMS, usually within 24 to 48 hours of dispatch. Delivery time depends on your location.

Yes. We supply CCTV and security solutions for shops, offices, schools, warehouses and industries, with competitive bulk pricing. Use our Bulk Enquiry option or message us on WhatsApp for a business quote.

Yes. Ask Me Solutions is an authorised dealer for Hikvision, CP Plus, Dahua, D-Link, TP-Link and 20+ brands. Every product is genuine and comes with manufacturer warranty, typically 2 years on cameras and DVRs.

We offer a 7-day return and exchange on eligible products. Items must be unused and in original packaging. Please see our Refund & Return Policy page for full details or contact our support team.

You can reach us on WhatsApp or call +91 9103877377 (Sales), email sales@askmesolutions.in, or visit us at 135, Nursing Garh Balgarden, Srinagar 190010, Jammu & Kashmir. Support hours are Mon to Fri 9am to 9pm and Sat to Sun 9am to 6pm.

Yes, we provide professional installation. Once we know your location and the number of cameras, we include installation details in your quote. Contact us on WhatsApp to arrange it.